Privacy Policy

At PlentyPaws, we love your pets as much as you do—and we respect your right to privacy. This policy explains how we collect and use information when you book pet grooming, boarding, daycare, or veterinary services with us.

1. Information We Collect

• Owner Details: Your name, email, phone number, and address so we can confirm appointments and send reminders.
• Pet Details: Your pet’s name, breed, age, medical history, and special instructions to ensure we deliver safe, personalized care.

2. How We Use Your Data

We use the information to:

• Schedule and confirm your pet’s grooming, boarding, or daycare bookings.
• Provide on‑site veterinary care tailored to your pet’s health needs.
• Send you appointment reminders, updates, and promotional offers.
• Improve our website and develop new pet care services you request.

3. Sharing & Third Parties

We never sell your data. We may share it with:

• Pet Care Partners: Licensed veterinarians or groomers for medical or grooming services you book.
• Legal Authorities: Only if required by law or to protect your pet’s or our own safety.

4. Photo & Video Use

To share your pet’s happy moments on social media, we may take photos or short videos during daycare or grooming. We will always ask for your consent before posting any images that clearly identify you or your pet.

5. Data Security

We use industry‑standard measures (HTTPS, encrypted databases) to protect your data. While we strive to keep your information safe, no system is perfectly secure—please keep your account credentials private.

6. Your Rights

• Access, correct, or delete your personal and pet information.
• Opt out of marketing emails or offers at any time.
• Ask us to restrict processing under certain conditions.

To exercise these rights, please contact us.

7. Children’s Privacy

Our services are designed for pet owners 16 and older. We do not knowingly collect data from children under 16. If you believe we have, pleasenotify us.

8. Updates to Policy

We may update this policy as we introduce new pet services. Changes will be posted here with a “Last Updated” date.

9. Contact Us

For privacy questions or to exercise your rights, reach out at:

Phone: +65 8345 4998